Returns & Customer Care

Refund Policy

Refund policy

At GummiVeda™, customer satisfaction is our priority. Due to the nature of wellness and consumable products, we currently do not accept returns once an order has been delivered.

However, in the following rare situations, we will gladly provide a replacement if the request is raised within 7 days of delivery:

Eligible Replacement Scenarios

  1. Wrong product delivered
  2. Missing items in the order
  3. Damaged product received
  4. Expired product delivered

How to Request a Replacement

To raise a replacement request, please contact our support team on WhatsApp:

📞 WhatsApp Support: +91 9274719155

Our customer support team may ask for:

  • Order ID
  • Product images
  • Package images
  • Additional information for verification

Replacement Process

Once your request is verified and approved:

  • A replacement order will be processed
  • A new order ID will be generated
  • The updated order will be visible in your order history

Important Notes

  • Replacement requests raised after 7 days of delivery may not be accepted
  • Products purchased during special sales or promotional offers may not be eligible for replacement unless damaged or incorrect
  • We reserve the right to refuse replacement requests if the issue does not meet our policy conditions

Thank you for choosing GummiVeda™ 💜

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