Returns & Customer Care
Refund Policy
Refund policy
At GummiVeda™, customer satisfaction is our priority. Due to the nature of wellness and consumable products, we currently do not accept returns once an order has been delivered.
However, in the following rare situations, we will gladly provide a replacement if the request is raised within 7 days of delivery:
Eligible Replacement Scenarios
- Wrong product delivered
- Missing items in the order
- Damaged product received
- Expired product delivered
How to Request a Replacement
To raise a replacement request, please contact our support team on WhatsApp:
📞 WhatsApp Support: +91 9274719155
Our customer support team may ask for:
- Order ID
- Product images
- Package images
- Additional information for verification
Replacement Process
Once your request is verified and approved:
- A replacement order will be processed
- A new order ID will be generated
- The updated order will be visible in your order history
Important Notes
- Replacement requests raised after 7 days of delivery may not be accepted
- Products purchased during special sales or promotional offers may not be eligible for replacement unless damaged or incorrect
- We reserve the right to refuse replacement requests if the issue does not meet our policy conditions
Thank you for choosing GummiVeda™ 💜
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